Tuesday 21st July 2021
All our health services are busy right now, especially our ambulance service and the emergency department team at Truro Hospital - You can play your part in supporting us to care for people with serious and life-threatening illnesses.
Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.
Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example:
- Chest pain / breathing difficulties / heart attack
- Severe bleeding
- Severe allergic reactions
- Severe burns or scalds
- Serious head injuries
- Major trauma such as a road traffic accident or a fall from height
If you have called for an ambulance, please do not ring again asking for a time of arrival. Only call again if:
- The patient’s condition worsens
- You no longer need our help
The call handlers must prioritise speaking to the most seriously injured and unwell patients.
If you don’t think it’s a serious or life-threatening emergency:
- Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.
- Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.
- Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.
For further information please visit NHS Kernow CCG at https://www.kernowccg.nhs.uk/get-info/choose-well/
The Team at Veor are contacting our patients to ensure that they are receiving the COVID vaccination as quickly as possible. If you are over the age 65 and haven't receive a telephone call from us offering you your vaccination please do get in touch.
We are offering the vaccination mainly at the Redruth Health Centre in accordance with Government Guidelines. The Guidelines require that patients are given the vaccine in order to the follow groups :
Group 1 - Residents in a care home for older adults and their carers
Group 2 - All those 80 years of age and over and frontline health and social care workers
Group 3 - All those 75 years of age and over
Group 4 - All those 70 years of age and over and clinically extremely vulnerable individuals; this means essentially those patients who have received letters from the Government authorities re ‘shielding.'
Group 5 - All those 65 years of age and over
Group 6 - All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
Group 7 - All those 60 years of age and over
Group 8 - All those 55 years of age and over
Group 9 - All those 50 years of age and over