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Practice Survey Reporting

PPG REPORT 14-15

 

Standard Reporting Template

 

Devon, Cornwall and Isles of Scilly Area Team

2014/15 Patient Participation Enhanced Service – Reporting Template

 

Practice Name: Dr Perkins & Partners

 

Practice Code: L82044

 

Signed on behalf of practice:     T A Kemp        Date:24.3.2015

 

Signed on behalf of PPG:  C T James                                                                                                       Date:24.3.2015

 

  1. Prerequisite of Enhanced Service – Develop/Maintain a Patient Participation Group (PPG)

 

 

Does the Practice have a PPG? YES

 

Method of engagement with PPG: Face to face

 

Number of members of PPG:23

 

 

Detail the gender mix of practice population and PPG:

 

%

Male

Female

Practice

1

1

PRG

12

9

 

 

 

 

Detail of age mix of practice population and PPG:

 

%

<16

17-24

25-34

35-44

45-54

55-64

65-74

> 75

Practice

 

 

 

 

 

2

 

 

PRG

 

 

2

3

 

4

12

 

 

Detail the ethnic background of your practice population and PRG:

 

 

White

Mixed/ multiple ethnic groups

 

British

Irish

Gypsy or Irish traveller

Other white

White &black Caribbean

White &black African

White &Asian

Other mixed

Practice

2

 

 

 

 

 

 

 

PRG

20

 

 

0

 

 

 

 

 

 

 

Asian/Asian British

Black/African/Caribbean/Black British

Other

 

Indian

Pakistani

Bangladeshi

Chinese

Other

Asian

African

Caribbean

Other Black

Arab

Any other

Practice

 

 

 

 

 

 

 

 

 

 

PRG

 

 

 

 

 

 

 

 

 

 

 

Describe steps taken to ensure that the PPG is representative of the practice population in terms of gender, age and ethnic background and other members of the practice population:

Since the initial set up of the patient group we have advertised throughout the surgery via posters /leaflets etc and invited patients to participate, also group members speak   to other patients to encourage membership.

 

 

 

 

 

 

Are there any specific characteristics of your practice population which means that other groups should be included in the PPG? e.g. a large student population, significant number of jobseekers, large numbers of nursing homes, or a LGBT community? NO

 

If you have answered yes, please outline measures taken to include those specific groups and whether those measures were successful:

 

 

 

 

 

 

  1. Review of patient feedback

 

 

Outline the sources of feedback that were reviewed during the year:

We have reviewed out friends and family test sheets completed by patients and also have a comment/suggestions book available on reception for patients to enter their comments anonymously, the ongoing problems as far as our patient base is concerned are getting through on the phone and appointments which is a national problem and we have looked at various types of appointment booking systems which enables us to follow government guidelines for booking in advance and also have appointments available on the day.