Veor SurgerySouth TerraceCamborneCornwall, TR14 8SNTel: 01209 611199
Our highly trained and experienced team of practice nurses run daily surgeries by appointment. They are supplemented by help from phlebotomists (medical professionals who specialise in taking blood samples) and healthcare assistants (HCAs) who also run their own appointment lists for their departments.
Our practice manager is responsible for the smooth and efficient running of the surgery, and administration of the practice. If you have any enquiries or comments (good or bad) about the surgery, then please pass these to the practice manager who will be pleased to see you.
It is difficult for reception staff to deal effectively with complaints in the reception area, so if you feel dissatisfied with the quality of service you receive, please ask to speak to the practice manager.
When telephoning for medical attention the receptionists will ask for a few details. This information is then used to ensure that your appointment is made with the right clinician. The details you give only need to be brief and are then passed on to the clinician at the time the appointment is booked. Please be assured that the rules of confidentiality apply equally to all staff. Our team of receptionists will help you at all times in the surgery to ensure you obtain the best treatment with the most appropriate clinician available.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.
The health visitor can be contacted by telephoning 01209 886500.
In addition to those staff who are directly employed by the practice, we have attached staff from the main healthcare area who in the main work within the community setting seeing our Patients in their own homes.
Rosalie Brown - Our community matron looks after patients in their own home. Referral is through a doctor.
The nursing team care for housebound patients such as the elderly, chronically ill, or patients recovering from recent operations. This service is arranged by the patient’s doctor.
We have a midwife attached to the practice who is normally in attendance on Tuesdays and Thursdays for antenatal clinics. Midwives can be contacted via reception.
A small team see patients referred from the doctors in the surgery.
This service is available to the elderly and those with specific medical needs. Please contact the chiropodist on Camborne 886500. Age UK are now providing a nail cutting service here at the surgery – for a small fee. For an appointment, please telephone 01872 266388.
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